About this role
About the Role MediSolution is seeking an experienced Account Development Manager to drive growth and strengthen client partnerships within the healthcare industry. This is a remote role for candidates located in Ontario, Canada, combining account management, customer success, and sales to grow a portfolio while identifying expansion opportunities. You will build trusted relationships, navigate complex environments, and contribute to long-term business growth.
What You'll Do
- Build and maintain strong, long-term client relationships as primary point of contact.
- Identify and drive growth within existing accounts, including expansion and retention initiatives.
- Lead account development activities through proactive client engagement and value-driven strategies.
- Manage end-to-end RFP/RFI processes in collaboration with cross-functional teams.
- Partner with Operations, Professional Services, Customer Support, and Development to ensure alignment and client success.
- Act as a trusted advisor, understanding client challenges and aligning solutions to their business needs.
- Stay informed on industry trends and competitive dynamics to position MediSolution effectively.
- Leverage client insights to inform marketing and targeted outreach.
- Maintain accurate pipeline management and forecasting through CRM tools.
- Represent MediSolution at industry events and client meetings.
- Conduct client site visits as needed to deepen engagement.
- Support continuous improvement initiatives and broader team objectives.
What We're Looking For
- 2–3 years of experience in account management or direct sales, preferably healthcare.
- Demonstrated success in achieving sales targets and generating qualified leads.
- Strong communication, presentation, and interpersonal skills; ability to influence decision-makers.
- Self-motivated and results-driven; able to work both independently and collaboratively.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Experience using CRM tools to manage pipelines, opportunities, and forecasting.
- Highly organized; ability to manage multiple priorities and meet deadlines.
- Experience in complex, multi-stakeholder environments (healthcare or public sector) is an asset.
- Ability to navigate long sales cycles and structured procurement processes.
Nice to Have
- Previous healthcare sales experience.
- Knowledge of software solutions and technology.
- Post-secondary degree or diploma in a related field.
- Excellent organizational, time management, and presentation skills.
- Experience with RFP-driven environments and cross-functional collaboration.
Compensation & Benefits
- A dynamic team environment
- Comprehensive benefit package
- Lifestyle benefits
- 3 weeks of paid vacation starting the first year
- 5 days of personal leave per year
- An RRSP program with employer participation
- Bonuses and commissions on performance
- Flexible, remote work
- And more!