About this role
Account Delivery Head
ellow.io
Job descriptionApplication
About the role
8+ years of experience with managing scalable operations at large, complex organizations, preferably within the hi-tech sector Track record of leading organizations through growth and strategic transformation Experience managing on-site and offshore teams to deliver IT services 24x7 Experience uncovering insights that will help drive quality and speed to impact Experience implementing automation and AI to support scale and improve outcomes Experience with P&L ownership Experience leading organizations of at least 250 employees Expertise within ITSM, SDLC, and product management best practices Software engineering or technology consulting background preferred Executive-level communication skillset and presence Strong understanding of data analytics and being able to use data to recognize trends or improvement opportunities The ability to characterize the work the team is delivering, the value they are providing, and the challenges they are facing in data (i.e., metrics)
Must-have skills
Account DeliveryIT Services
Good-to-have skills
SaaS
This is the end of the description
ellow.io hiring for Account Delivery Head