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Account Assistant

HH Global
Mexico City, CDMX, Mexico Posted Oct 14, 2026
Hybrid

About this role

Account Assistant

Posted Wednesday, October 14, 2026 at 7:00 AM

Purpose of the Job

The Account Assistant supports the Client Engagement team in executing projects by generating door lists, managing change requests with the client, data-entry into hub to generate PO’s & invoices, and working with suppliers to complete production orders.

Key Responsibilities

  • Collect project requirements and manage production timelines in coordination with suppliers and the warehouse to ensure complete and on-time delivery.

  • Generate door lists for production managers to build RFP’s.

  • Enter and maintain project data in the internal procurement system, including purchase orders, and invoices.

  • Act as a liaison between clients, internal teams, agencies, and suppliers to ensure smooth communication and workflow.

  • Track project progress by obtaining updates from vendors and reporting milestones to the Client Engagement team.

  • Ensure all activities comply with SLAs, contractual terms, and company policies.

  • Process client invoices according to standard procedures.

  • Report to the team lead for assignment updates and prioritization, ensuring alignment with project goals.

  • Knowledge, Skills + Experience

  • 1+ years of experience in customer support or project coordination.

  • Bachelor’s degree or equivalent experience.

  • Intermediate English (desireable).

  • Basic Excel and Microsoft Office skills.

  • Strong written and verbal communication skills.

  • Quick learner with adaptability to new technologies.

  • Ability to manage deadlines and work in a dynamic environment.

LI-NM1

LI-Hybrid

Job Details

Pay Type

Salary

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