Academic Support Coordinator

Academic Support Coordinator

Posting Number S515P Number of Vacancies 1 Desired Start Date 11/02/2026 Position End Date (if temporary) Posting Date 10/23/2026 Application Review Date Closing Date 10/28/2026 Open Until Filled No

About Xavier Founded in 1925 by Saint Katharine Drexel and the Sisters of the Blessed Sacrament, Xavier is Catholic and historically Black. Located in New Orleans, the ultimate purpose of the University is to contribute to the promotion of a more just and humane society by preparing its students to assume roles of leadership and service in a global society. This preparation takes place in a diverse learning and teaching environment that incorporates all relevant educational means, including research and community service.

Documents Needed To Apply Required Documents

• Resume
• Cover Letter Optional Documents
• Transcripts
• Other

Posting Summary The Academic Support Coordinator serves as a central resource within the College of Arts and Sciences Dean’s Office, supporting students, faculty, and staff in addressing academic issues that may impact student success. The position coordinates communication and case management related to student absences, accommodations, academic concerns, and other situations requiring collaboration among academic and student support offices. The coordinator works closely with faculty and campus partners to ensure students receive appropriate support while maintaining compliance with university policies and procedures. Based on the original position’s responsibilities for managing student absences, coordinating with Title IX, Athletics, Counseling and Wellness, Disability Services, and communicating academic policies, this role functions as a key point of contact for student support and case coordination. AA/EOE

Minimum Qualifications

• Bachelor’s degree from an accredited institution.
• Two to three years of experience in higher education, student services, academic advising, counseling support, case management, or a related field.
• Strong interpersonal, organizational, and communication skills.
• Ability to manage sensitive and confidential information with discretion.
• Demonstrated ability to collaborate effectively with diverse populations.

Preferred Qualifications

• Master’s degree in Counseling, Higher Administration, Student Affairs, Social Work, or a related field.
• Experience working with student support services, accommodations, case management, or academic affairs.
• Knowledge of higher education regulations and student support practices, including ADA accommodations and Title IX processes.

Requirements

• Summary

• Work Hours

• This is a full-time, benefits-eligible position located on campus. Occasional evening or weekend work may be required to support university operations and student needs.

• KSA's

• Knowledge, Education, Experience, and Proficiencies

• Ability to build positive relationships with students, faculty, and staff.

• Strong problem-solving and conflict-resolution skills.

• Excellent written and verbal communication skills.

• Ability to manage multiple priorities and maintain accurate records.

• Proficiency with Microsoft Office Suite and student information systems.

• Essential Duties and Responsibilities

• Serve as the primary point of contact for student academic support concerns referred to the Dean’s Office.

• Initiate communication among students, faculty, and university offices regarding class absences, academic accommodations, and other student-related matters.

• Collaborate with Student Health Services, Counseling and Wellness, Disability Services, Title IX, Athletics, Student Academic Success, and other campus partners to facilitate appropriate student support.

• Assist in reviewing and managing student situations that may affect class attendance, academic performance, or progression.

• Maintain confidential records and documentation related to student support cases.

• Monitor trends and prepare reports regarding student concerns, referrals, and support activities. Communicate university academic policies, procedures, and expectations to students and other stakeholders.

• Facilitate referrals to appropriate campus resources and services.

• Support the Dean’s Office in promoting student success, retention, and academic engagement.

• Perform other duties as assigned.