Academic Success Coach

Job title: Academic Success Coach

The Academic Success Coach will provide one-on-one or small group academic support for Loyola Marymount University’s students seeking assistance in developing core learning habits, managing time, and improving study skills. Situated in the Academic Resource Center in the area of Research and Academic Engagement, the Academic Success Coach utilizes an evidence and goal-based approach to provide academic success guidance for all LMU students seeking support. The Academic Success Coach will report to the Director of the Academic Resource Center.

Position Specific Accountabilities

• Provide one-on-one academic coaching for LMU students seeking academic support to help students identify academic goals, develop actionable plans, and strengthen skills in time management, planning and prioritization, organization, active learning, reading and note-taking strategies, exam preparation, metacognition, and self-monitoring.

• Respond to walk-in student requests as needed.

• Facilitate workshops and group support activities around academic success coaching and active learning principles to increase academic engagement and academic skill transfer across courses for all LMU students, especially first year students, transfer students, and students referred as part of their CARE plans and academic probation success plans.

• Develop and deliver student-facing resources and services through the Academic Resource Center related to retention and persistence.

• Help students identify campus resources when their needs go beyond the scope of academic coaching.

• Demonstrate a clear understanding of assessment and ability to oversee Academic Success assessment and data collection. Assist in ARC assessment rollout and dissemination, and data collection and management.

• Oversee graduate students serving as academic success coaches as needed and appropriate.

• Collaborate with university partners within academic colleges and student affairs as needed and appropriate, including academic advising areas, Disability Support Services, and Student Psychological Services.

• Represent LMU and RAE at campus events, within the greater LMU community and at professional organizations or associations, serve on committees as required.

• Demonstrate computer competency and proficiency in Microsoft Office (Excel, Word, PowerPoint), Qualtrics, online productivity software (e.g. Google Docs and Sheets), LMS (Brightspace), Terminal4, and platforms utilized by ARC for scheduling, tracking and assessment (WC Online).

• Perform other duties as assigned or requested.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

• Typically, a master’s degree or higher in the field of educational psychology, clinical psychology, counseling or related field. Incumbent will be expected to continue upgrading knowledge, skills and abilities needed to keep abreast of trends, regulations, and policies.
• Three years of related job experience.
• Supervisory experience of students or graduate students is preferred.
• Demonstrated knowledge with teaching methodologies, classroom instruction, and tutoring are essential, with prior experience at a college or university learning center.
• Demonstrated understanding of student development, particularly first year students transitioning to college.
• Exemplary communication skills (both written and oral) evidenced by background in preparing comprehensive reports and executive summaries incorporating complex, highly technical information. Must be able to compose and word-process effective, error-free correspondence (e.g., emails, reports) to students, faculty, and staff. Must keep detailed, accurate records (e.g., student files). Must have an understanding of computer software programs (Microsoft Office, Excel) and other programs related to training others (students and staff) on the use of such software.
• Ability to work in a dynamic team-oriented environment and possess strong interpersonal skills, strong communication, and organizational skills.
• Understanding of assessment and data management preferred.
• Candidates must also demonstrate the ability to work effectively with diverse groups including students, faculty, administration, and staff.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified

This position is fully in-person.

LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants.

LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law.