Academic Advisor

Job title: Academic Advisor

Job Description Summary The Academic Advisor supports undergraduate student success through a proactive, developmental, and student-centered advising approach. Working within Bentley University's centralized advising model, the advisor guides students in academic planning, goal setting, decision-making, and resource navigation while promoting engagement, persistence, and timely degree completion. The advisor partners with students, faculty, and campus colleagues to foster an inclusive environment that supports academic achievement, personal growth, and belonging.

Essential Duties

• Manage an assigned caseload of undergraduate students and provide individualized academic advising.
• Guide students in academic planning, registration, degree progression, major exploration, policy interpretation, and resource navigation.
• Utilize developmental, strengths-based advising practices to support students' academic, personal, and professional growth.
• Generate, analyze, and utilize data reports to guide outreach efforts and evaluate student engagement.
• Conduct proactive outreach and interventions for students identified through referrals, alerts, academic standing processes, and student success data.
• Utilize Navigate360 and other university technologies to document advising interactions, monitor student progress, and support retention initiatives.
• Foster an inclusive and equitable advising environment that respects and supports diverse student identities, experiences, and needs.
• Collaborate with faculty, staff, and campus partners to coordinate support and connect students with appropriate resources.
• Contribute to advising programs, assessment activities, student success initiatives, office operations, and Advisor-on-Duty responsibilities.
• Maintain compliance with FERPA, university policies, and professional standards of advising practice.

Minimum Qualifications

• Master's degree in Higher Education, Student Affairs, Counseling, Education, or a related field.
• 1 year of relevant experience, including graduate assistantships, internships, practicum experiences, or other related professional experience.
• Experience working with college students in advising, student affairs, counseling, academic support, or a related student-facing role.
• Strong interpersonal, communication, organization, and relationship-building skills.
• Strong attention to detail with the ability to manage complex information accurately and efficiently.
• Demonstrated commitment to diversity, equity, inclusion, and student belonging.
• Ability to manage multiple priorities, exercise sound judgment, and work effectively both independently and collaboratively.
• Experience using technology and data systems to support student success initiatives.

Preferred Qualifications

• Professional academic advising experience in higher education.
• Knowledge of developmental advising, student development theory, and student retention practices.
• Experience using Navigate360 or similar student success platforms.
• Familiarity with NACADA Core Values, Competencies, and best practices in academic advising.

Work Environment

• Primarily on-campus position with hybrid work flexibility in accordance with university and departmental guidelines.
• Standard work schedule during the academic year is Monday through Friday; summer schedule follows the university's condensed summer workweek.
• Occasional evening and weekend responsibilities required to support university events and peak advising periods.
• Participation in university programs, training, professional development activities, and departmental meetings are expected. Bentley University requires references checks and may conduct other pre-employment screening. DIVERSI