About this role
Description
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Quantum Sky is searching for a 911 Network Engineer with expertise in public safety environments to join our dynamic team supporting our Enterprise NG9-1-1 solution supporting customer’s Public Service Answering Points (PSAP) across CONUS, Hawaii, and Guam. Technical knowledge of Next Generation 9-1-1 (NG9-1-1) systems, vendor coordination, stakeholder engagement with executives and agencies, and the ability to manage projects to meet deliverables on time and within scope.
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Responsibilities:
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Collaborate with internal and external stakeholders, including executive leadership, government agencies, telecommunications vendors, and technical staff.
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Coordinate activities with telecommunications vendors and manage relationships to ensure successful system integration
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Monitor and evaluate systems health and performance to ensure compliance with operational standards. Implement improvements to optimize bandwidth, reduce latency, and enhance system reliability.
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Diagnose and resolve complex telecommunications issues, including connectivity problems and system faults. Provide technical guidance to support teams and ensure efficient resolution of issues.
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Maintain detailed records of system configurations, network diagrams, cabling, testing, changes made, and resolution steps for survey report.
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Work closely with engineers, project managers, and other team members to ensure seamless project execution. Communicate effectively with government and military personnel to coordinate installation and repair activities.
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Stay current with industry trends, best practices, and new technologies.
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Diagnosing and fix system failures, degraded transmission quality, and broken physical wiring or software configurations, with coordination of vendors.
Qualifications
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Required:
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Bachelor Degree, or equivalent work experience
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Minimum of 10 years of experience in IT systems, Telecommunications, and networking. Experience in a 9-1-1 or public safety setting is highly desirable.
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Understanding of TCP/IP, common networking ports and protocols, traffic flow, system administration, OSI model, defense-in-depth, and common security elements In-depth knowledge of Cisco routers, switches, and firewalls.
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Proficient in network protocols (BGP, OSPF, EIGRP, MPLS).
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Experience with VoIP technologies and QoS implementations.
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Experience with legacy telephony technologies (PRI, POTS, CAMA)
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Familiarity with network monitoring tools (e.g., SolarWinds, Wireshark).
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Extensive knowledge with Cisco line of network equipment. Additional vendor network equipment (Juniper, Fortinet, Ubiquiti, etc.) experience a plus
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Proficiency in Windows Operating Systems (Workstation and Server)
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Experience with Windows Domain environments
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Experience in Linux Operating Systems
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Experience supporting Direct Current (DC) powered facilities and equipment a plus.
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Strong analytical and problem-solving abilities.
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Excellent communication and collaboration skills.
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Ability to work effectively under pressure and in emergency situations.
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Certifications:
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Relevant certifications such as CompTIA A+, Network+, Linux+, Certified IP Telecom Network Specialist (CIPTS), Certified Telecommunications Network Specialist (CTNS), Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Certified Fiber Optic Specialist (CFOS). Security-related certifications (e.g., CompTIA Security+, Cisco Security) are advantageous.
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Clearance:
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Minimum of Secret eligibility.
About Quantum Sky
Compensation
- Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $70,000-$100,000. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
Benefits
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Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.
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The world the mission operates in is going post-quantum, contested, and machine-speed. Quantum Sky engineers the advantage across cyber, networks, software, and quantum because the mission demands dominance, not parity. We don't follow the map. We draw it.
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At Quantum Sky, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamQuantumSky?
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Quantum Sky Engineering LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.