Shift Manager

Shift Manager

Shift Manager at Kwik Trip is responsible for leading store operations, delivering high-quality customer service, training coworkers, and ensuring daily goals are met in a fast-paced environment. This role focuses on team leadership, problem solving, and store presentation to serve guests in the Kwik Star location.

Responsibilities: Delegate tasks and supervise team members to meet daily goals; train coworkers and resolve customer complaints; troubleshoot service or transaction issues and ensure smooth operations; model excellent customer service and maintain a positive store atmosphere; assist with merchandising and ensure high quality standards daily; motivate others to complete tasks and achieve targets.

Requirements: Great people skills in a fast-paced environment; ability to problem solve and shift priorities quickly; desire to help others and maintain a clean, inviting store; 6 months retail experience including customer service and money handling; ability to motivate others and lead by example; physical ability to lift up to 50 lbs and stand/walk 8-10 hours per day.

Benefits: Pay Range: 16.99 to 23.79 per hour; 40% of pre-tax profits shared back to coworkers with bonuses ranging from 8-12% of gross annual wage depending on company profitability; Comprehensive benefits package including health insurance, 401k, paid time off, and more