UX Conversation Designer, Vice President
About this role
Job Description
Shape the future of User Experience and Conversational AI design with strategic initiatives that blend business needs, user insights, and cutting-edge AI technologies.
As a UX Conversation Designer, Vice President in the Employee Experience team, you will help shape the user experience across our products and services —including the design and development of the conversational experience for the internal Ask JPMC help phoneline.
This position is ideal for a designer with experience in Conversation Design and a solid understanding of traditional IVR systems. This role will help update an existing IVR system to leverage newer technologies like large language models (LLMs).
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