Temporary Senior Collections Analyst
About this role
Temporary Senior Collections Analyst
About the Role
As a Senior Collections Analyst, you’ll focus on taking full ownership of tackling complex, aged debt (>180 days overdue) on our NAMER ledger, resolving customer queries, and driving cash recovery. We are seeking an experienced, high-impact Senior Collections Specialist to join our NAMER finance team on a 4-month contract.
Responsibilities
- Aged Debt Recovery (180+ Days): Conduct deep-dive analysis into the NAMER aged debt profile to identify high-priority accounts, root causes of non-payment, and actionable recovery strategies.
- Customer Engagement & Negotiation: Proactively contact key NAMER accounts via phone and written correspondence; apply tactful influence and strong negotiation skills to secure payment commitments or structured settlement plans.
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