Temporary Seasonal Support Helper
About this role
Journi GmbH
We love the magic of memory keeping
At Journi, we’re on a mission to build the world’s most-downloaded printing app.
With over 10 million users worldwide, we help people turn their favorite moments into beautifully designed Photo Books and Prints. Our smart AI makes the process fast, simple, and joyful, so our users can spend less time editing and more time reliving their best stories.
We're looking for someone to join the Customer Happiness team at Journi as a temporary Seasonal Support Helper. This role starts on November 2, 2026, and runs until the end of January, 2027. During this time, you'll provide great support to our customers while being part of our vibrant, collaborative team.
What you'll do
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Be the first point of contact for our customers
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Manage customer communication (in multiple languages) through various support channels and user touch points
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