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Technical Support Engineer

Pressable
Full-timeUSD 25,000 - 40,000 / year
Remote Full-time Posted Sep 21, 2026

About this role

Job title: Technical Support Engineer

What you will do:

  • Deeply diving into WordPress and platform-related questions and issues for high-touch enterprise clients and agencies.
  • Performing advanced troubleshooting for WordPress and platform-related issues.
  • Executing advanced troubleshooting for WordPress performance issues and bottlenecks, such as slow queries, caching issues, and excessive admin-ajax usage.

What is required:

  • Expert-level knowledge of WordPress, its inner workings, common and advanced issues, community, and proper use cases.
  • Advanced foundation in investigating WordPress performance issues.
  • Experience leveraging monitoring and diagnostic tools such as Grafana to investigate performance and security issues.

Actions to take: If this fits your skillset, review the requirements carefully Tag/send to someone qualified.

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