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Technical Customer Support Analyst

Cigna Group
hybrid
Nairobi, Kenya Posted Sep 7, 2026

About this role

Technical Customer Support Analyst

About Cigna

Let us tell you a little more about us. Cigna exists to improve lives. With our 74,000 employees worldwide who service Cigna, Express Scripts, and other affiliate customers, we aspire to transform health services, making them more affordable and accessible to millions.

We are going through an exciting period of expansion; at the centre of our International division’s ambitious growth strategy, we are currently working towards a multi-year effort to implement a consistent digital strategy for the international markets.

About the job

Cigna, a leading global health insurer, is experiencing an exciting period. We are looking to recruit an experienced Technical Customer Support Analyst in Nairobi. The successful candidate will be a member of the Technology, Engineering, and Operations group.

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