Technical Customer Service Representative
About this role
About the Role
The Technical Customer Service Representative is the primary resource for customers, delivering technical support and solutions. This role also supports broader customer service goals and works with multiple Eagle departments to ensure customer success.
What You'll Do
- Serve as the go-to resource for customers, providing technical support and solutions.
- Work with all Eagle departments to assure customer success.
What We're Looking For
- Experience in customer service and/or technical support (as relevant to the role).
- Strong communication and problem-solving skills.
- Ability to collaborate across departments to ensure customer success.
Compensation & Benefits
- Insurance: top-tier coverage including full coverage, dental, and disability.
- 401K: competitive pay and robust retirement plans.
- PTO: paid time off plans.
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