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Teamlead, Collections

Renmoney
onsite
Lagos Posted Sep 19, 2026

About this role

Teamlead, Collections

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 3 years
  • Location Lagos
  • Job Field Customer Care, Success and Service

About the Role

Renmoney is looking for a hands-on Team Lead, Collections to manage and drive the performance of our collections team. This role is responsible for leading day-to-day collections operations, ensuring recovery targets are met, and improving the efficiency of our delinquency management processes across the loan portfolio.

Key Responsibilities

  • Lead, coach, and manage a team of collections officers/agents to meet daily, weekly, and monthly recovery targets
  • Monitor and analyze delinquency buckets, recovery rates, and portfolio-at-risk (PAR) metrics, taking corrective action where performance lags

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