Team Member
About this role
Team Member
Position Overview: The Team Member is the core of the Caribou experience. They are responsible for creating day making experiences through delivering unparalleled guest service, making world-class hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction.
Core Responsibilities
- Provides incredible Guest Service by:
- Developing personal ongoing relationships with guests
- Practicing active listening and connection
- Anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
- Makes enthusiastic and knowledgeable recommendations to delight guests
- Creating day making experiences that spark a chain reaction of GOOD
- Hand-crafts beverages to order per Caribou standard operating procedures
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