Team Member
About this role
Team Member
Position Overview: The Team Member is the core of the Caribou Coffee experience. They are responsible for creating day-making experiences through delivering unparalleled guest service, making exceptional hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction.
No previous experience required.
Core Responsibilities
- Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day
- Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences
- Confidently moves between barista, greeter, and any other role the shift calls for, ready to take on whatever task is needed in the moment
- Takes orders and manages the cash drawer accurately, following cash-handling, safety, and security standards
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