Support Engineer Tier 2
About this role
ADDIGY
Support Engineer, Tier 2
Role: Support Engineer, Tier 2
Commitment: Full Time
Reports To: Director of Customer Support
Location: Remote (US)
Travel: N/A
Tech Stack: G-Suite, Slack, Zoom, Salesforce, Zendesk, Jira, Confluence
ABOUT ADDIGY
Addigy is a fast-growing SaaS company empowering IT professionals to manage Apple devices at scale. Our platform enables organizations and Managed Service Providers (MSPs) to monitor, secure, and manage macOS, iOS, and iPadOS devices in real time through a single, intuitive interface. We are guided by three core values: Humble – outcomes over ego, every time; Hungry – relentless in our pursuit of progress; and Smart – we’re curious, we dig, we never stop learning.
THE OPPORTUNITY
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