Supervisor: Call Centre
About this role
ATR21104 Supervisor: Call Centre | Europcar | Bruma, Johannesburg
Division Rental
Business Unit Europcar
Minimum experience Associate
Company primary industry Automotive
Job functional area Operations
Job Description
Job title: Supervisor: Call Centre
Business Unit: Europcar
Reports to: Manager: Call Centre
Based at: 7 Zulburg Close, Bruma, Johannesburg
Car rental company Europcar is seeking a customer-oriented, deadline-driven individual who thrives on working in a fast-paced environment to join their team based in Bruma, Johannesburg as a Supervisor: Call Center.
- To support and promote the habits of the company.
- To listen and identify the needs of our clients as well as our consultants.
- To maintain and optimise business growth and achieve customer satisfaction
- To manage, coach and monitor.
Job Outputs:
- Motivate and coach staff
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