Sr Systems Engineer
About this role
Sr Systems Engineer
What we are looking for?
Right balance of leadership and management
Technically sound in Windows Server administration, overall IT operations, IT service delivery, well-versed with ITIL processes, and a strong troubleshooter of technical issues
Problem management with a methodological problem-solving approach (5 Whys, RCAs, Kepner-Tregoe)
People Management Competencies
10+ years of IT experience with at least 5 years managing 12–15+ team members
Experience leading junior managers/leaders and/or senior individual contributors
Plan/roster team members to ensure optimal 24x7 coverage
Coach, mentor, and develop staff, including onboarding and career development planning
Ensure effective utilization of staff to meet milestones/goals
Empower employees, delegate responsibility, and ensure accountability
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