Sr Quality Evaluator
About this role
Sr Quality Evaluator
Role:- Sr. Quality Evaluator
Designation:- Sr. Quality Analyst
Location:- Hyderabad
Years of Experience:- 1 year of relevant experience/ 2+ yrs of overall experience
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Skills required
- Cognitive & analytical – Strong logical reasoning, ability to break problems step by step, pattern recognition
- RCA understanding – exposure to “5 why” technique, fishbone, six sigma concepts etc.
- Policy interpretation - ability to understand guidelines & handle edge cases, consistency in judgement
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