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Sr. Director, Customer Service

Alcon
onsite
Fort Worth, Texas Posted Sep 22, 2026

About this role

Sr. Director, Customer Service

POSITION SUMMARY

End Date: November 16, 2026 (30+ days left to apply)

The GCO Region Head, Americas is the senior leader accountable for the end-to-end performance, transformation and organizational health of Americas Customer Operations. The role converts the global GCO strategy into a regional operating agenda across the United States, Canada and Latin America, while preserving market responsiveness and customer trust.

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