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Sr Cust Exp Specialist
Honeywell International Inc
onsite
Pune City, Maharashtra, India Posted Sep 4, 2026
About this role
Sr Cust Exp Specialist
Pune City, Maharashtra, India
On-site
Responsibilities
Key Responsibilities
- Process, validate, and manage customer orders through the complete order lifecycle.
- Ensure accurate order entry, modifications, and updates in SAP and SFDC systems.
- Monitor order status, expedite critical orders, and ensure SLA adherence.
- Communicate effectively with customers and internal stakeholders regarding order progress and delivery commitments.
- Review and verify pricing, product details, quantities, shipping information, and contractual requirements.
- Investigate and resolve order-related issues, exceptions, and escalations in a timely manner.
- Coordinate with Sales, Supply Chain, Logistics, Finance, and Customer Support teams to ensure smooth order fulfillment.
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