Sr. Claim Center Representative
About this role
Sr. Claim Center Representative
BASIC FUNCTION OF THE JOB:
To deliver superior customer service through phone and online interactions with agents and customers. This role requires excellent communication skills, emotional intelligence, attention to detail, and proficiency in using computers for processing.
MAJOR DUTIES/RESPONSIBILITIES OF THE JOB:
- Handle inbound Calls: Answer incoming calls and providing exceptional engagement, support and advocacy for our customers and agents when reporting a new claim or seeking information on existing claims.
- Process digital requests: Assist customers with electronic request processing, including but not limited to first notice of loss, inquiries, and policy research.
Read the full description on TalentApply
Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.
AI rewrites and formats your CV so it reads well and gets past screeners.
Get your match percentage for this exact role before you spend time applying.
Send a polished application in one click — no retyping the same details.
Follow every application in one place instead of digging through your inbox.
Free account · No card required
Your next opportunity starts here
Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.