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Specialist II Customer Care Administration
Emerson Electric Co.
hybrid
Mandaluyong, National Capital Region, Philippines Posted Sep 2, 2026
About this role
Specialist II Customer Care Administration
In this role, your responsibilities:
- Coordinate and follow up with internal and external suppliers for shipment expediting and provide customers with periodic updates on open order shipping schedules.
- Conduct International Trade Compliance screening prior to shipment, liaise with the compliance team for hold release when needed, and prepare shipping invoice for shipment processing.
- Prepare proforma invoice for advance payment collection, coordinate with finance for any credit hold release, and ensure accuracy in shipping documentation.
- Work with the Document Control Team to ensure documents are submitted/approved per contract requirements and coordinate with customers and factories for scheduled third-party inspections.
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