Spare parts customer service analyst
About this role
Spare parts customer service analyst
Posting Start Date: 9/1/26 Main
Location
Mexico City Requisition ID: 53722
You may be our new
Spare Parts Customer Service Analyst
Position Purpose
Support the Parts Customer Service, Customer Relations, Inventory, and Operations teams in delivering the most efficient and accurate spare parts process to customers. Provide support to SIG Service, Finance, Back Office, and Global Parts teams while ensuring compliance with all established processes, procedures, and routines. This role is essential to maintaining after-sales customer service and supporting Service and Sales functions.
Key responsibilities
- Customer Service & Order Management
- Work with the Customer Service team to provide SIG spare parts to customers.
- Support SIG spare parts processes in collaboration with the Inventory Coordinator.
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