Solutions Consultant

Ascend Learning

remoteUSD 63,300 - 90,530 / year

Remote in United States

About this role

Solutions Consultant — Ascend Learning

Drive client value by leading digital product demonstrations, service offerings, and innovative technologies for instructors, faculty, educators, and/or assigned personnel
Host customer education webinars, and consult on best practices for the Public Safety Group’s (PSG) product application and implementation
Enhance internal training by developing technical documentation and resources, delivering remote or on-site training, and fostering a client success culture through feedback
Collaborate with Sales, Marketing, and Product teams providing customer feedback to refine products and services. Provide technical support and troubleshooting for accounts, and engage with customer advisory councils and industry events and conferences to stay connected with client needs and market trends.
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