Software Dev Engineer II
About this role
Software Dev Engineer II
Job Description
Role Overview
A position is available for a Software Development Engineer to provide first-level support and development for production software application issues related to the customer experience. The solutions developed will have a direct impact on customers. This role involves developing monitoring solutions, troubleshooting, debugging, and implementing fixes for internally developed code.
Key Responsibilities
- Develop monitoring solutions for production software applications.
- Troubleshoot, debug, and implement fixes for internally developed code.
- Improve systems that gather metrics on software features.
- Update, track, and resolve technical challenges.
- Work alongside development on corporate software projects.
- Update and enhance current software.
- Automate support processes and document systems.
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