Site Reliability Engineer
About this role
Site Reliability Engineer
THE ROLE AND THE TEAM The team serves as the bridge between Customer Operations, Software Development and Infrastructure teams and are responsible for ensuring stability, high-performance, and scalability across our global application landscape.
Central to the role is proactive prevention: monitoring and alerting to catch issues before impact, proactive issue detection and rigorous Root Cause Analysis (RCA). You will support our 1st and 2nd level support teams with deep-dive code/environment level troubleshooting and automation of repetitive tasks.
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
- Monitoring, Alerting & Observability: Implementing tools and dashboards to track system health and business processes in real-time, ensuring the team is proactively notified of any technical or functional anomalies.
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