Service Delivery Manager
About this role
Job title: Service Delivery Manager
About the Role
We are seeking an experienced and customer-focused Service Delivery Manager to take ownership of a critical service portfolio and ensure the successful delivery of high-quality IT services. In this role, you will act as the primary point of contact for customers, overseeing service performance, maintaining strong client relationships, and ensuring all contractual service commitments and SLAs are met.
This position requires a proactive and autonomous professional who can effectively manage service operations, coordinate cross-functional teams, and drive continuous service improvement.
Key Responsibilities
- Own and oversee the end-to-end delivery of services within Release Management, Development Testing, and Level 2 Service Desk operations.
Read the full description on TalentApply
Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.
AI rewrites and formats your CV so it reads well and gets past screeners.
Get your match percentage for this exact role before you spend time applying.
Send a polished application in one click — no retyping the same details.
Follow every application in one place instead of digging through your inbox.
Free account · No card required
Your next opportunity starts here
Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.