Senior Sales Associate
About this role
Senior Sales Associate - Harrods
As an ALAÏA Ambassador, you have to achieve sales in line with the ambitions of the Boutique and ensure that every Client has an exceptional and unique experience by providing the highest standards of service.
HOW WILL YOU MAKE AN IMPACT?
Driving ALAÏA Commercial Strategy and Sales Ceremony:
- Reaching weekly / monthly store targets with the team
- Increasing average basket in quantity and value (UPT, VPT)
- Developing cross-selling
- Knowing RTW and Accessories construction and vocabulary to tell the story of the ALAÏA world
Client Relationship & Portfolio Development:
- Cultivates exceptional client relationships with international clients to maintain and enhance the client loyalty of their current portfolio
- Establishes action plans and strategies to increase and develop your client base - upgrade high potentials and regain lost clients
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