Senior Manager - Sales Surveillance, Assessor
About this role
Senior Manager - Sales Surveillance, Assessor
Job Overview
The Case Assessor is responsible for conducting initial reviews, research, and assessments of individuals, accounts, and submitted referrals to identify potential Sales Practice and Non-Sales Practice risks. This role serves as the first line of review within the Sales Surveillance process, ensuring that all triggered scenarios are thoroughly evaluated, appropriately documented, and dispositioned in accordance with established procedures and service level expectations.
The Case Assessor applies analytical skills, attention to detail, and sound judgment to gather relevant information, assess potential risks, and facilitate accurate case routing for further investigation or closure.
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