Senior Manager - Global Desktop and End-User Support
About this role
Senior Manager - Global Desktop and End-User Support
Opportunity Overview
The Manager, Global Desktop & End-User Support leads Teradyne's desktop, field, VIP, and audio/visual (A/V) support operations worldwide, owning the full lifecycle of end-user computing while modernizing service delivery through automation, analytics, and AI-powered tools. Reporting to the Head of Infrastructure & Operations and Digital Workplace, this global leader manages the desktop and end-user support budget and vendor relationships, partners closely with the Helpdesk/Service Desk organization on a shared escalation model, and continuously raises service quality, endpoint security, and support efficiency across every region.
- Lead global desktop, field, VIP, and A/V support operations, including Tier 2–3 service delivery, service performance, and team development across all regions.
Read the full description on TalentApply
Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.
AI rewrites and formats your CV so it reads well and gets past screeners.
Get your match percentage for this exact role before you spend time applying.
Send a polished application in one click — no retyping the same details.
Follow every application in one place instead of digging through your inbox.
Free account · No card required
Your next opportunity starts here
Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.