Senior Installation Manager
About this role
Job title: Senior Installation Manager
Summary The Senior Installation Manager serves as the operational lead responsible for driving end-to-end post-sale implementations for new and renewal business. This role takes direct ownership of key client management and setup platforms—including Overwrite and Mercury—while overseeing the entire installation lifecycle. The Lead Installation Manager will lead complex account setups, optimize operational processes, and serve as the primary subject matter expert (SME) across all installation workflows.
Essential duties and responsibilities
Systems & Operations Leadership (Overwrite & Mercury)
- System Lead for Overwrite & Mercury: Take lead ownership of group setup, structural configuration, contact assignments, and workflow tracking within Overwrite and Mercury.
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