Senior Director, Customer Experience
About this role
Senior Director, Customer Experience – Kennesaw, GA
Scope
The Customer
Experience
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Leader will be responsible for how the organization interacts and supports Health & Wellness (H&W) customers globally. This leader will be responsible for creating a seamless customer experience. Will own the enterprise CX vision for H&W globally and is responsible for translating that vision into a multi-year roadmap with clear milestones, requirements, and organizational accountability.
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Accountability
Customer Experience:
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