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Senior Data Scientist - Customer Experience GenAI

The Travelers Company
hybridUSD 146,400 - 241,600 / year
Hartford, CT Posted Sep 22, 2026

About this role

Senior Data Scientist - Customer

Experience

  • GenAI

Experience

  • GenAI

  • What Is the Opportunity?

  • Travelers Data Scientists are taking the organization to the next level of intelligence by using advanced statistical techniques and machine learning algorithms. As a Manager & Sr. Data Scientist, you will build sophisticated models that solve important business problems and enhance our customer experience. This may include the use of generative AI and other artificial intelligence techniques to analyze imagery, text, and other unstructured data. You will design, build, and evaluate Generative AI solutions, including reusable tools, skills, and agents, that accelerate adoption and transform how teams work across Customer Experience. You will employ storytelling using data to communicate insights and findings to stakeholders. This role may manage others.

  • What Will You Do?

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