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Seasonal Store Support Specialist

Loro Piana
onsite
Palo Alto, CA

About this role

Seasonal Store Support Specialist

Loro Piana, Seasonal Store Support Specialist, Palo Alto, CA

Job responsibilities

  • Facilitate the sales process and elevate the client experience by providing exceptional hospitality and expert assistance that aligns with Loro Piana standards.
  • Support the team by providing exceptional assistance and maintaining a strong sense of product knowledge to elevate the client experience.
  • Build meaningful client relationships by facilitating communication via emails, hand-written notes, phone calls, and our clienteling app to boost sales.
  • Support CRM initiatives by recording and updating relevant client information to enhance future sales opportunities and tailor services to individual preferences.
  • Actively promote new products through personalized outreach, engaging clients with tailored messages to increase product awareness and interest.

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