Sales & Customer Success Executive
About this role
Job title: Sales & Customer Success Executive
Section: About the Role
PreOrder360 is an international procurement and sourcing platform simplifying global supply chains for Nigerian businesses. We are seeking a proactive, commercially minded Sales & Customer Success Executive to drive revenue and client satisfaction. In this hybrid role, you will manage multi-channel inquiries, translate unstructured customer requests into structured procurement briefs, coordinate with sourcing teams, and relentlessly follow up to convert leads into repeat buyers.
Section: Key Responsibilities
- Manage inbound requests across WhatsApp, Instagram, Facebook, and Email, converting customer inquiries into completed, paid orders.
- Interpret client specifications and create clear, detailed procurement briefs for internal sourcing teams and suppliers.
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