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S&C Client Service Specialist

MSCI Inc.
Monterrey, Mexico

About this role

S&C Client Service Specialist

Your Team Responsibilities We are seeking an experienced S&C Client Service Specialist to join our Client Coverage organization in Monterrey. The MSCI Global Client Service team provides first tier support for clients worldwide. Team members respond to methodology, usage, interpretational, and technical questions on MSCI’s Sustainability and Climate products. The S&C Analyst will strive to become a product and client type expert within the ESG Client Service group. They will work closely with account managers to develop and maintain client relationships and will be dedicated to specific client accounts. Client contact is primarily via telephone and email, with occasional traveling for on-site presentations or training.

Your Key Responsibilities Key contributor to growth by achieving high client retention rates and increasing productivity

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