Room Controller
About this role
The Room Controller is responsible for coordinating and monitoring room status, room assignments and housekeeping priorities to ensure rooms are cleaned, inspected and released on time. The role acts as a key coordination point between Housekeeping, Front Office and Engineering to support smooth daily room operations and an excellent guest experience.
KEY RESPONSIBILITIES
- Room Control & Coordination
- Monitor daily occupancy, arrivals, departures, stayovers and room status.
- Coordinate room cleaning priorities based on arrival times, VIPs, early arrivals and operational requirements.
- Assign and distribute rooms to Room Attendants based on occupancy and manpower availability.
- Monitor room cleaning progress throughout the shift and follow up on outstanding rooms.
- Ensure cleaned and inspected rooms are updated accurately and released promptly in the hotel system.
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