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Reservations & Ticketing Officer
TeamAce Limited
onsiteNGN 200,000 - 300,000 / month
Lagos, Nigeria Posted Jun 17, 2026
About this role
Job title: Reservations & Ticketing Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 - 4 years
- Location Lagos
- City Lekki
- Job Field Travels and Tours
- Salary Range ₦200,000 - ₦300,000/month
Job Summary
- As the Reservations & Ticketing Officer, you will be responsible for managing flight reservations, ticket issuance, and customer inquiries while ensuring compliance with airline fare rules and IATA regulations to deliver exceptional customer service.
Responsibilities
- Process flight reservations, ticket issuance, reissuance, and refunds in line with customer requests and airline policies
- Provide customers with accurate fare quotations, itinerary details, and information on fare rules and restrictions
- Monitor ticketing time limits, BSPLink refunds, and ensure compliance with IATA regulations
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