Relationship and Onboarding Officer
About this role
Job title: Relationship and Onboarding Officer
Location: Nigeria
Job Summary
We are looking for a Relationship and Onboarding Officer to build and maintain positive relationships with clients and oversee the onboarding process for new clients. You will serve as the main point of contact for clients, addressing their inquiries, resolving issues, and ensuring a smooth onboarding experience.
Qualifications
- Bachelor's Degree in business administration, finance, marketing, or a related field.
- Certification or training in client relationship management, onboarding processes, or related areas.
- 2+ years of proven experience in similar role.
Requirements
- Proven experience in customer needs and plans development, Customer Relationship Management (CRM), partnership development, high quality sales and supply, and customer service solution design and implementation.
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