Regional Field Service Manager
About this role
About the Role The Regional Field Service Manager is responsible for leading, mentoring, and scaling a high-performing team of Field Service Engineers (FSEs) dedicated to installing, maintaining, and optimizing complex semiconductor capital equipment at customer fabrication sites. This role acts as the critical operational bridge between field operations, our internal Technical Support layer, and customer engineering accounts. The Regional Field Service Manager serves as the primary operational command lead during customer down-tool crises, orchestrating technical support resources to accelerate root-cause resolution and maximize tool availability, safeguarding asset lifecycle performance and ensuring tool-uptime SLAs. What You'll Do
- Directly manage, evaluate, and mentor the Field Service Engineering team, establishing clear performance expectations and technical accountability.
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