Regional Aftersales manager-Eastern
About this role
Regional Aftersales manager-Eastern
Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 7 - 10 years Location Machakos , Meru Job Field Sales and Business Development
Role Purpose To lead and manage all aftersales operations within the assigned region, ensuring service excellence, optimal turnaround time (TAT), spare parts revenue growth, technician productivity, and strong rider relationships. The Regional Aftersales Manager acts as the operational bridge betweenfield execution and country-level strategy,ensuring that Spiro’s service ecosystem scales sustainably while maintaining quality, profitability, and rider satisfaction.
Key Responsibilities
- Regional Aftersales BusinessOwnership
- Service Operations & TAT Management
- Spare Parts Sales &Revenue Performance
- Network Expansion & Operational Readiness
- Technician Training & Capability Development
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