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Quality Improver

CooperCompanies
onsite
Juana Díaz, Puerto Rico Posted Sep 23, 2026

About this role

Job Description

Performs and / or coordinates specific tasks and functions within the company’s Quality System areas.

Responsibilities

Essential Functions & Accountabilities:

  • Material Quality issues avoidance
  • Quality Awareness
  • Evaluating Quality Issues Reports at Mfg. & QA Final
  • Investigation (Data gathering of Quality issue)
  • Identifying Corrective/ Preventive Actions
  • Implementing Corrective/ Preventive Actions
  • Completing Reports for CAPA
  • Preparing Rework Protocols or memos for NCRs
  • Evaluating NCR Actions Effectiveness
  • Investigating NCR, Quality Feedback and Complaints
  • Monitoring & Measuring Quality KPI's
  • Keeping BU's aware of actual Quality KPI's
  • Developping Actions to improve Quality KPI's
  • Monitoring Incidents and First Acceptance data
  • Lead Improvement Activities
  • Developing supporting Documentation for QI
  • Developing Procedures for QI

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