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Quality Assurance (QA) Manager

IFMA - International Facility Management Association
United States

About this role

Quality Assurance (QA) Manager

The Quality Assurance (QA) Manager is responsible for developing, implementing, and maintaining quality assurance programs that ensure services are delivered consistently and in accordance with company, client, and regulatory standards. This role oversees quality audits, compliance initiatives, performance metrics, corrective action plans, and continuous improvement efforts to drive operational excellence and customer satisfaction.

Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit

Benefits

  • Develop, implement, and manage quality assurance programs and processes.
  • Conduct routine quality inspections, audits, and site assessments to ensure compliance with company and client standards.
  • Monitor operational performance metrics and identify opportunities for improvement.

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