Program Manager, Technical Services Delivery
About this role
Program Manager, Technical Services Delivery
Overview
Oversees multiple related projects, ensuring alignment with strategic goals and delivering value through effective coordination and leadership. Acts as a strategic orchestrator, managing resources, budgets, and stakeholder relationships.
Responsibilities
Key Responsibilities
- Lead delivery of projects from initiation through closure (Agile, Waterfall, Hybrid)
- Manage scope, schedule, and quality of deliverables
- Develop and execute SOWs, manage change control
- Own customer engagement, build trust, and manage expectations
- Track project budgets, forecasts, and financial reporting
- Identify and manage project risks/issues, develop mitigation plans
- Deliver structured communications, status reports, and presentations
- Facilitate meetings and ensure transparency
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