PMO Operations Manager
About this role
WHAT YOU’LL DO
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Reporting to the PMO Lead, the PMO Operations Manager will own systems and process administration for the Enterprise PMO, spanning NASM's project and work management platform and the ERP intake process. This role is the administrative layer that keeps PMO systems, templates, and documentation accurate, standardized, and self-explanatory.
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This role will partner with PMs, Project Owners, the ERP Advisory function, and departmental stakeholders to maintain the project management platform and the ERP process as reliable, well-documented systems, and will support project teams during execution by performing recurring, mechanical scope checks against documented project boundaries. This role does not make scope determinations, ERP intake or tiering decisions, or adjudicate disputes; those decisions remain with the PM, Project Owner, and ERP team function respectively.
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