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OGS Specialist (Mandarin Speaking)
Trust & Safety Jobs
onsite
Singapore, Singapore Posted Sep 8, 2026
About this role
Job title: OGS Specialist (Mandarin Speaking)
OGS Specialist (Mandarin Speaking) - LMO - Singapore
Responsibilities
- Policy Translation & Synthesis: Translate complex policies into clear, actionable, and scalable operational workflows, guidelines, and decision-making frameworks for frontline operations teams.
- Knowledge Management & SOP Design: Build, standardize, and maintain knowledge management systems, SOPs, and key operational documentation with clear governance and version control.
- AI Leverage Capability: Leverage AI tools to enhance policy translation, improve documentation quality, and streamline the creation of operational materials.
- Cross-Functional Stakeholder Management: Collaborate with Policy, Product, Quality, and Regional Operations teams to bridge policy intent and operational execution.
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