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Ocean Import Coordinator
C.H. Robinson
hybridEUR 33,200 - 52,700 / year
Rotterdam, Netherlands Posted Sep 22, 2026
About this role
Ocean Import Coordinator
Responsibilities
- Manage ocean import shipments from origin through final delivery while ensuring compliance with customer SOPs and regulatory requirements.
- Coordinate bookings, shipment tracking, customs documentation, arrival notices, delivery arrangements, and invoicing activities.
- Monitor shipment milestones and proactively resolve transportation, documentation, and service issues.
- Collaborate with carriers, overseas offices, agents, customs brokers, and internal teams to ensure operational excellence.
- Build strong customer relationships through timely communication, issue resolution, and service support.
- Provide shipment status updates, operational reporting, and documentation support to customers and stakeholders.
- Identify process improvement opportunities and contribute to service, quality, and efficiency initiatives.
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